Knowledge Base

You tried to establish the connection but you get Secure connection request expected Public encryption key is missing or invalid error

You tried to establish the connection but you get Connection request failed: client connection failed error

You tried to establish the connection but you get Disconnect details io client disconnect error

You tried to establish the connection but you can't find the link generation tool

Your backup job ended with warning message. One or more backup paths do not exist

When trying to restore image-based backup via bootable USB device, you may face with an error The remote name could not be resolved: mspbackups.com

You may receive a “A connection to the deployment share couldn’t not be made. The following networking device did not have a driver installed.” while trying to restore from bootable USB

AWS Lambda function and PowerShell scripts for CB Drive installation and removal in AutoScaleing groups at ScaleOut and ScaleIn events

MS SQL script that allows to retrieve backup history for specific database

Explicit list of vCenter permissions to backup and restore VMs using CloudBerry Backup VM Edition

Sometimes your may need to install a product without any user interaction

Backup or restore plan may unexpectedly fail to execute due to insufficient

When adding an Azure VM account in MBS you may face with an error Sorry, but we're having trouble signing you in. We received a bad request

The error about path or file name is too long may occurs on your backup job. Path and file names limits description

You don't have enough disk space to keep the local repository in the default location

Error occurred during backup. Cannot upload files, storage cap exceeded See the Caps & Alerts page...

You need to restore the data on another computer. But once you added the backup prefix you don't see anything under your account

Brief explanation how to enable requests to storage provider calculation for every backup plan to assess your spending other than storage

With Cloudberry you can restore your system as an Azure VM instance. But what is the reason for the lack of some resources in the restore wizard

Amazon EC2 currently supports a variety of operating systems including Amazon Linux, Windows Server, Ubuntu, Fedora, etc. But what about your desktop OS to be restored as an EC2 instance?

A known problem with Windows Server 2003, Windows updates sre available to solve this

There is artificial limitation (due to AWS service, that CBL uses for EBS volume import) which causes the error with the following message selected partitions exceed 1TB in size.

Configuration of MBS account for notifications requires SFP record (when no AWS SES configured)

Leveraging a computer with a speedier Internet connection for the initial backup

Leveraging a computer with a speedier Internet connection for the initial backup (Advanced)

An error occurs while you are trying to select the databases for backup

License upgrade self service explained.

Initial backup into object storage when operating with massive data is very slow and consumes a lot of bandwidth. This KB describes simple seeding S3 compatible storage on-prem.

Backblaze B2 object storage uses 100 MB chunk size for upload large objects, what can cause slow speed for sizes larger 100Mb or lots of files at the same time.

Cloudberry Backup agent (built in Managed Backup Service portal) requires valid user account, not admin account

Unable to install CloudBerry Backup due to Microsoft Visual C++ 2008 SP1 package

You can't configure plan as it returns not existent FQDN instead of written IP address

When trying to activate your CB Backup software using email and password from MBS you are getting this error message after submit

VMWare ESXi free (also known as VMWare Hypervisor) in conjunction with CloudBerry lab can fire up this error.

Error: Cannot locate the specified file(s) or folder(s)

When installing CloudBerryLab for Linux onto one of your noGUI box you may skip certain (GL) dependencies

Unable to use CloudBerry Lab for Linux from command line with: «Error: License not verified! product can't backup now»

Learn how to work with CB Backup for macOS GUI for sending logs to support or obtain them using CB CLI.

Managed Backup Service requires certain ports and firewall rules for proper backup.

Best way to liaise with CloudBerry Lab technical representatives (Support or Solutions Architect).

In this short article you will learn how to mount your Minio object storage as disk in Windows Operating system. This is useful to share files between people.